In order to offer passengers the highest possible level of comfort and service, Germany’s second largest airline is constantly improving its product – from the design of the aircraft cabin, to the in-flight refreshments and the entertainment offered.
As part of extending the flight services offered, particularly to the United Arab Emirates and North America, airberlin began enhancing the level of comfort on board its A330-200 long-haul fleet at the start of this year. In Economy Class, new seats equipped with anti-thrombosis cushions and individually adjustable head rests offer improved comfort. In Business Class, customers can experience fully automatic reclining seats which provide optimum comfort whether passengers are sitting or lying down.
A new in-flight entertainment system is also now standard in both Business Class and Economy Class on the majority of airberlin’s A330-200 aircraft. Each seat is equipped with a monitor, which allows the passenger to choose his own program of entertainment from the wide range on offer. The upgrade of all long-haul aircraft cabins with the new seats and in-flight entertainment system should be completed in August.
airberlin’s award-winning in-flight service is an integral part of the comfort initiative. From now on, customers in Economy Class will also receive headphones free of charge to enjoy the new entertainment program. In terms of in-flight refreshments, airberlin is now also offering an even better level of service to customers in Economy Class on long-haul flights. The existing complimentary drinks service has been expanded to include a selection of aperitifs, wines, sparkling wines, beers and liqueurs. Customers are still offered a wide range of newspapers and magazines, as well as the award-winning “Amenity Kit” on night flights. Further information on airberlin‘s long-haul aircraft cabins and in-flight service is available online at airberlin.com.
airberlin is Germany’s second largest airline. The company has a workforce of 9,200 employees. Each year, airberlin receives over 10 awards for service and quality. The fleet comprises 165 aircraft with an average age of five years, making it one of the most modern fleets in Europe. The airline’s state-of-the-art jets are highly fuel efficient, which contributes toward a long-term reduction in pollution emissions from aircraft. As one of the major European airlines, airberlin flies to 162 destinations in 40 countries. In 2011, over 35 million passengers were transported. In December 2011, airberlin entered into a strategic partnership with Etihad Airways. Since 20th March 2012, airberlin has been a full member of the global airline alliance oneworld®. airberlin operates codeshare flights with oneworld members American Airlines, British Airways, Finnair, Iberia, Royal Jordanian, S7 Airlines and Japan Airlines.
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